Privacy Policy
At Spinfin Casino, we greatly value the trust and loyalty of our players. Protecting your personal data is a key priority, and we are committed to handling your information securely, responsibly, and with care. This Privacy Policy explains how we collect, use, store, and protect your data, helping you understand how your information is managed when you use our services. We encourage you to read this policy carefully so you can make informed decisions about your experience with Spinfin Casino.
Data Processing
This Privacy Policy describes how Spinfin Casino processes players’ personal data in accordance with applicable gambling regulations and legal obligations. Such processing is necessary to provide access to our games, payment services, and related customer support functions.
Use of Spinfin Casino’s services is subject to acceptance of this Privacy Policy. As this policy may be updated from time to time, we recommend reviewing it regularly to stay informed. Continued use of our website and services constitutes acceptance of any revised terms.
Collection of Information
We may collect a range of personal information through our website and services, including:
- Registration and communication data, such as your name, email address, phone number, residential address, and identity documents
- Interaction records, including correspondence through email, live chat, or other communication channels
- Transaction and usage data, such as deposits, withdrawals, betting activity, and website usage information
- Compliance documentation required for identity verification, security reviews, and regulatory obligations
Usage of Information
The personal data collected by Spinfin Casino may be used for the following purposes:
- Processing transactions and managing gaming activity
- Providing the services, features, and support you request
- Carrying out identity verification and compliance checks
- Sending promotional materials where you have given explicit consent
- Meeting legal and regulatory requirements, including anti-money laundering obligations
- Preventing, detecting, and investigating fraud, abuse, or other unlawful activity
- Analysing trends and improving our products, services, and website functionality
Marketing Communications
If you give your consent, Spinfin Casino may use your data to send promotional messages about our products, bonuses, and services. You may withdraw your consent or opt out of marketing communications at any time through your account settings or by contacting customer support.
Disclosure of Information
We do not sell or rent your personal data to third parties. However, your information may be shared in the following circumstances:
- Within our corporate group, where necessary for efficient service delivery
- With trusted partners and service providers for operational, regulatory, or compliance purposes
- With third-party providers involved in payment processing, identity verification, fraud prevention, or technical support
Any such disclosure is made subject to strict confidentiality and data protection requirements.
Data Security and Retention
Spinfin Casino applies appropriate technical and organisational measures to safeguard your personal data and protect it against unauthorised access, loss, misuse, or disclosure. We retain personal information only for as long as necessary to meet operational, legal, and regulatory obligations. This may include retaining certain records for a minimum of five years after account closure where required under anti-money laundering laws or other applicable regulations.
Cookies and Tracking
Spinfin Casino uses cookies and similar tracking technologies to improve website performance, personalise your experience, analyse traffic, and support certain marketing activities. These technologies help us understand how players use our website and allow us to enhance functionality and security.
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the performance and usability of some parts of the website.
Your Rights and Contact Information
You may have the right to access the personal data we hold about you, request corrections, ask for deletion where applicable, or object to the use of your data for certain purposes, including direct marketing. If you have questions, concerns, or requests relating to your personal data, you may contact our support team or designated data protection contact through the appropriate channels provided on the website.
Where applicable under data protection law, you may also have the right to submit a complaint to the relevant supervisory authority.